Кто нужен для выполнения BPM-проектов?

08.02.2016

Автор: Виктор Рудь

Цитата из ABPM CBOK®.

Four generic positions are essential to a BPM program:

  1. the BPM change agent executive who sells the vision, drives the program and obtains sponsorship;
  2. the business architect or guru with a big picture view of process transformation;
  3. the process architect who understands the interrelationship between many processes and helps build new processes;
  4. the process analyst (or business analyst) who helps with the as‐is, the to‐be, and develops a single process at a time.

Many people believe that business analysts who already identify requirements—say for ERP or CRM—can move into the BPM process analyst job fairly seamlessly. Однако большинство бизнес-аналитиков не могут так просто занять эту позицию: у одних нет технических способностей, другие не проявляют к этому никакого интереса.



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