Кто нужен для выполнения BPM-проектов?
08.02.2016
Автор:
Виктор Рудь
Цитата из ABPM CBOK®.
Four generic positions are essential to a BPM program:
- the BPM change agent executive who sells the vision, drives the program and obtains sponsorship;
- the business architect or guru with a big picture view of process transformation;
- the process architect who understands the interrelationship between many processes and helps build new processes;
- the process analyst (or business analyst) who helps with the as‐is, the to‐be, and develops a single process at a time.
Many people believe that business analysts who already identify requirements—say for ERP or CRM—can move into the BPM process analyst job fairly seamlessly. Однако большинство бизнес-аналитиков не могут так просто занять эту позицию: у одних нет технических способностей, другие не проявляют к этому никакого интереса.
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