Projects of our company

During the past 5 years we accomplished a range of projects in Telco domain:

Rostelecom – Major fixline telco provider in Russia

BSS/OSS projects

  • Enterprise OSS/BSS architecture design, based on Archimate 2.0.
  • Set up and on-going maintanance of QPR Enterprise Architect or the aim of team work on IT architecture and business processes
  • Holistic research of as-is IT landscape and representation of the IT architecture from the various viewpoints: business processes, systems, integrations.
  • QPR Process Analyser launch for Customer service performance analysis
  • Sales & Ordering process design for B2C segment
  • Business analysis and design during implementation of CRM & Ordering system for B2C and B2B customer segments
  • Integration arhitecture for more then 100 systems
  • Product catalog design (Amdocs EPC)

Motiv Telecom - Regional mobile and LTE provide in Ural, Russia

Business process automation design project for customer service, service desk and inventory management

  • Create business processes description in QPR Enterprise Architect
  • Propose the target IT architecture and To-be business processes
  • Prepare RFP for tenders on CRM, BPM and Inventory

Vimpelcom - Tier-1 mobile and 4G provider in Russia

CRM project

  • Business migration planning and execution in CRM project
  • Business parameters design, gathering and implementation in CRM project
  • Integration and process automation designs

TowerCo (Telco infrastructure construction) projects - Russian Towers, Tarantula.net

Asset and inventory management implementation

  • Business analysis and design of end-2-end processes: asset inventory, asset management, built-to-suite construction, tenant collocation, tower operations.
  • Implementation of Red Cube system (by Tarantula.net) for process automation
  • Front-desk user support