Projects of our company

During last 4 years we successfully completed a range of projects for tier-1 Russian telecom operators:

  • Sales process design for B2C and B2B segments 
  • Implementation of CRM system for B2C and B2B segments
  • Support of billing system implemenation for MVNO
  • Product catalog design (Amdocs EPC) for the whole portfolio of fix line products (Internet, VPN, Telephony, OTT services)
  • Service desk design (system and procesess)
  • Business analysis and system development in asset management area
  • IT (OSS/BSS) architecture design (Archimate 2)
  • Enterprise architecture development based on QPR Enterprise Architect 

We willingly accept partnership with international companies to support sales activities and project execution in Russian market . We helped some international companies to enter the Russian market in the domain of process and architecture design, automation and business analysis.

 

Some of our projects and clients.

Vimpelcom (biggest mobile and 4G provider) – CRM project.

  • Business migration planning and execution in CRM project
  • Business parameters design, gathering and implementation in CRM project
  • Integration and process automation designs

Rostelecom – BSS/OSS projects.

  • Enterprise OSS/BSS architecture design, based on Archimate 2.0.
  • Holistic research of as-is IT landscape and representation of the IT architecture from the various viewpoints: business processes, systems, integrations.
  • Sales & Ordering process design for B2C segment
  • Implementation of CRM & Ordering system for B2C and B2B customer segments
  • Integration arhitecture for more then 100 systems
  • Product catalog design (Amdocs EPC)

TowerCo projects.

  • Business analysis and design of end-2-end processes: asset inventory, asset management, built-to-suite construction, tenant collocation, tower operations.
  • Implementation of Red Cube system (by Tarantula.net) for process automation
  • Front-desk user support